OIP is a pioneer in insurance outsourcing in this part of Europe. We started providing services to US Insurance industry back in 2012, and we only grew bigger and stronger. Now we are serving more than 100 clients across the US and Canada. We have established over 200 process-resolving tasks that can support your business growth while you focus on exploring new opportunities.
Our professional processing centers are located in Belgrade, Serbia's capital, and Nis, one of the country's largest educational centers. Serbia offers a desirable mix of working criteria to the American insurance market. Our employees are highly educated, talented young people oriented towards the West, seeking new challenges in a company like OIP.
Our educational and training programs are constantly developing to follow the industry standards of the Insurance world which further ensures higher levels of quality and service.
Here at OIP, we do operate in the business of High Quality / Low Costs ratios. Our experienced employees are always in a ready position to improve your internal processes by providing business analyst and consulting services. Our attention to detail exceeds our clients’ expectations and we can say with certainty that customer satisfaction ratio generated a large number of new clients in recent years.
Achieving the winning combination of customer and employee satisfaction is one of OIP’s leading ideas. What makes our members inspired and motivated is that they know they are part of the supportive team sharing the same values.
Data security and data protection are the core of our business. Being awarded ISO 27001 Certificate – the highest standard for information security management - makes OIP clients certain their information is kept safe.
Our company’s mission is to lead, and not to follow. That is why we are focused on innovations in solutions and consistency in delivering the quality service, which makes us recognizable and unique in the world of KPO Insurance Solution Providers.
OIP is a partner who understands your business needs and technology. Most importantly, we are the partner that has the skills and experience to bring all the success ingredients together. We will guard your back office, while you charge in the front.